May 13, 2009 in Bussiness Development by Richard
Just like when you get your car worked on and you ask the mechanic to explain the invoice, you should also provide some explanation as to what each individual item means.Today I received an email asking what it all meant and it dawned on me that itis not that the client doesn’t trust you, they just simply want to know what they are paying for.
Itemized Invoices
My invoice is structured as follows:
- Design Research
- Initial Drafts & Sketches
- Design Revisions
- Final PSD Production
- XHTML/CSS Development
- Server-Side Development
- Testing & Debugging
An Explanation
A quick explanation of how I list all my services.
Design Research
An overall explanation for design research, is coming to a deeper understanding of what has to be designed and why for what kind of audience. It is also the stage where the importance of critical information are made to further promote a more deficient workflow and effective design.
Initial Drafts & Sketches
Time Spent on the actual drafting up of the first Design or Sketching a logo or wireframe.
Design Revisions
After the initial drafts and sketches are worked on, this estimate is provided for possible extended time spent on revisions, if the client doesn’t exceed the limit of initial revisions then this service is not charged for.
Final PSD Production
This is the finished and polished layered photoshop file which is the master copy used to code into a valid XHTML/CSS document. This step is important because it also provides allot of flexibility in the case the site ever needs a revision or a redesign in the future.
XHTML/CSS Development
This refers to the meat and potatoes of a website, the actual lines of code that make it up. First a semantic and valid strict XHTML index page is made keeping in mind a structure that makes sense, then a external cascading style sheet is created using the PSD master file for reference in duplicating all of the effects that photoshop has created. This step might also include any JavaScript coding also.
Server Side Development
This step is critical for sites that use web apps such as e-commerce sites or other database driven systems. Server Side Development might include working with Ruby on Rails, PHP, or a variation of such.
Testing and Debugging
Simply put this is where I test the site on four different operating systems, and over twenty different browsers and versions to make sure everyone is viewing the same or similar page no matter what system environment they are using. The only borwsers that are not tested are Internet Explorer 5, also it is not heavily debugged on IE 6, as these browsers are well past their sell by date.
Conclusion
Will these explanations suffice for everyone? Probably not, the important thing is to keep an open channel of communication with the client, and be extremely patient. Comment below on your own services and maybe how you price.











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